Product · ODR mapping
Platform features mapped to ODR practice
Every capability below cites the procedural job it supports — from party notifications to neutral appointment through evidence-grade exports.
Service tracks BharatNyay supports
BharatNyay powers online mediation, arbitration, conciliation, and negotiation workflows for financial institutions, enterprises, and high-volume recovery operations. Each service track keeps legal timelines, neutrality records, and communication history in one governed system.
Electronic case file & audit trail
Versioned uploads, metadata tags, chatter linked to stage transitions — satisfy proportionality & disclosure expectations in arbitration rules while cutting email sprawl.
Configurable workflow ladder
Stage locks enforce cooling-off / fair practice windows before escalation; mirrors multi-tier ODR choreography (negotiate → mediate → arbitrate).
AI-assisted triage
Anomaly detection + portfolio bucketing accelerates human reviewers to focus on edge cases — aligning with responsible AI guardrails discussed in global ODR councils.
Notice & deliverability
Template libraries, PDF artefacts, proof-of-dispatch fields — align with statutory acknowledgment requirements before arbitration invocation.
Hearing orchestration
Calendar sync, invitation mail merge, external or Odoo-hosted join links, caucus notes segregation — operationalises remote hearing guidance from institutional rulebooks.
Interim & KPI visibility
Crystallise interim captures, financial exposure dashboards, settlement probability analytics for board risk committees.
Need clause context? Pair with model clause primer and proceedings roadmap.
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