Case initiation
Case Initiation and Registration.
Education · Procedures
ODR proceeding stages you can orchestrate digitally
From intake to interim relief to final outcome, disciplined case management parallels institutional rules published globally — here translated for NBFC portfolios, enterprise disputes, and court-referred ADR programs.
E-Filing
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E-Filing and Case Management
E-Filing and Case Vetting
The platform enables seamless electronic filing and preliminary scrutiny of cases, ensuring procedural compliance and efficient case administration.
Workflow
Case vetting
Preliminary Review and Case Vetting.
Hearings
Scheduling of Hearings.
Evidence
Submission of Evidence and Documents.
Conduct
Conduct of Hearings.
Outcome
Resolution and Issuance of Outcome.
Platform
Platform capabilities on BharatNyay
End-to-end tooling aligned to arbitration, mediation, and conciliation programmes — governed, transparent, and built for India-facing ODR.
Secure case management
Confidential case administration, digital evidence submission, and transparent procedural workflows.
Virtual hearings
Video-enabled hearing rooms, secure participation, real-time document sharing, and remote accessibility.
AI-assisted support
Administrative data organization, document retrieval, workflow automation, and scheduling — not decision-making.
Transparency & monitoring
Real-time status updates, milestone visibility, and performance tracking.
Neutral adjudication
Impartial proceedings conducted in accordance with applicable laws.
Proceedings may run under online mediation, conciliation, or arbitration depending on clause design and party consent.
Exclusions
The platform does not undertake negotiation functions unless specifically incorporated within a structured mediation or conciliation process conducted in accordance with applicable law and institutional rules.