Identity & contact
Name, email, phone, organisation, role, and authentication metadata for workspace access.
Legal · Data protection
Privacy Policy
How BharatNyay collects, uses, stores, and protects personal and case data across ODR proceedings — aligned with India’s Digital Personal Data Protection framework and sector confidentiality expectations.
Last updated · June 2026
Collection
Data we process
We process only data necessary to operate secure ODR programmes, authenticate users, and maintain auditable proceeding records.
Case & proceeding data
Filings, pleadings, evidence, hearing schedules, neutral appointments, and outcome artefacts.
Hearing telemetry
Session logs, attendance, document-sharing events, and recordings where parties provide informed consent.
Technical data
IP address, browser type, device signals, and audit trails for security and fraud prevention.
Usage analytics
Aggregated performance metrics to improve reliability — not used for adjudicative decision-making.
Purpose
How we use your data
Authenticate users and enforce role-based access to cases, neutrals, and institutional dashboards.
Facilitate filings, hearings, evidence exchange, interim orders, and outcome publication per programme rules.
Detect fraud, secure infrastructure, and produce audit logs for regulatory or supervisory review.
Send procedural notices, hearing reminders, and service-of-process communications you have opted into.
Sharing
Confidentiality & disclosure
Case materials are shared only with authorised participants, appointed neutrals, and infrastructure providers bound by confidentiality agreements.
We do not sell personal data to advertisers or data brokers.
Cloud subprocessors process data in India or approved regions with encryption in transit and at rest.
We may disclose information when required by court order, RBI directions, or other lawful authority.
Your rights
Data subject choices
Access & correction. Request copies of personal data we hold and ask us to rectify inaccuracies.
Erasure. Where law permits, request deletion of non-essential data outside active proceedings or retention mandates.
Portability. Receive structured exports of account and case metadata subject to confidentiality constraints.
Objection. Object to certain processing activities such as non-essential marketing communications.
Grievance. Contact privacy@bharatnyay.in for DPDP-aligned queries and escalation.